Privacy Policy
1. About Us
At Sycamore Corbridge ("we", "us" or "our"), we care about more than just good food and great service — we also care about your privacy. This policy explains how we handle your information when you use our website sycamorecorbridge.com. By sharing your details with us, you're trusting us to look after them responsibly, and that's exactly what we do.
2. What We Collect
When you get in touch, book a table, or browse our website, we may collect:
• Your name and contact details (like email, phone number or address)
• Information about how you use our website (such as pages visited or links clicked), collected through cookies and analytics
3. How We Use Your Information
We only use your information to make your experience with us better, including:
• Answering enquiries and managing bookings
• Improving our website and services
• Learning what our guests enjoy most, so we can keep making things better
• Sending news about upcoming events, menus, or offers (but only if you've said yes). You can opt out anytime by emailing gm@sycamorecorbridge.com
4. Why We Use It
We use your information because:
• Sometimes we need it to provide the service you've asked for (like a booking)
• The law requires us to keep certain records
• It helps us run and improve Sycamore for our guests
• You've given us permission (for example, to send marketing emails)
5. Sharing Your Information
Your information stays safe with us. We don't sell or trade it. Occasionally, we may share it with:
• Trusted service providers who help us run our business (such as email hosts or payment processors)
• Professional advisers like accountants or lawyers if needed
• Regulators if the law requires it
Everyone we share information with is bound to keep it secure and use it only as instructed.
6. Cookies
Like most websites, we use cookies to understand how people use our site and to keep things running smoothly. You can adjust or turn off cookies in your browser, though some parts of the site may not work as well without them.
7. Your Rights
You're always in control of your information. Under UK GDPR, you can:
• Ask for a copy of the data we hold about you
• Update or correct your details
• Ask us to delete your data (in certain situations)
• Tell us not to use your information for marketing
• Request a transfer of your data to another service
If you'd like to use any of these rights, just email us at gm@sycamorecorbridge.com and we'll get back to you within a month.
8. How Long We Keep It
We'll only keep your personal information for as long as it's needed — whether that's to answer your enquiry, manage your booking, or meet legal requirements. After that, it's securely deleted.
9. Links to Other Sites
Sometimes our website may link to other places online. We're not responsible for how those sites handle privacy, so it's best to check their policies before sharing your details.
10. Updates to This Policy
From time to time we may update this page. If we make changes, we'll post them here so you always know how we're handling your information.
11. Contact Us
If you have any questions about this policy or how your information is used, you can always reach us at: gm@sycamorecorbridge.com